Table for One: How Librarians Provide Individualized Services to Distance Students via Web Conferencing - April 19, 2012

Using web conferencing (in our case Adobe Connect) for reference or instruction sessions has been a service I'd like to start offering, so I was interested in hearing how the librarians on this panel approached it.  Librarians from Indiana State University, University of Central Missouri, Norwich University, University of West Georgia, University of Maryland, and Saint Leo University presented how they utilized this at their respective colleges.  While each approach was a bit different based on population needs and staffing availability, one similarity was the need to continually remind students (and faculty) that the service is available; ongoing marketing is needed. (Ultimately this is true for most of our library services.) It got me thinking about how we could set this up at Minnesota West....should it be set hours or by appointment only? Should specific kiosks be established at each campus? How would we advertise on the website? Could we be scheduling times for this via GradesFirst?